Sensemaking: in the middle of a perfect storm

By Ricardo Neves, 27 August 2020.

Don´t underestimate it! An effective kick off for a Covid-19 Response Team can make all the difference for your organization in the years ahead. Here is my personal contribution in facing this dramatic civilization challenge.

Right now, every adult must be prepared to seriously consider how to deal with the dramatic situation that is afflicting everyone in our planet. However, organizational leaders are challenged to bring together collaborators and stakeholders and start building a strategic response for their organization, which can lead it to the future or to the end of the line.

Generally, you can expect three kinds of behaviors from people when they are confronted with crises, uncertainty and tough decision-making needs. Allow me here to use a metaphor to better identify the three basic behaviors as the ostrich, the chicken, and the eagle.

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